1. Introduction
At Adiveda we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and share your information when you visit our website, register for our offerings, make a purchase or donation, apply for a programme, volunteer with us or otherwise interact with Adiveda.
By using our website or providing your information, you acknowledge this Privacy Policy. Where required by applicable law, we will obtain your consent before processing your personal information.
2. Information We Collect
Depending on how you interact with us, we may collect:
- Personal information: Name, email address, phone number and other contact details you provide.
- Registration and application details: Information submitted through course registrations, programme applications, enquiries and volunteer forms.
- Payment and donation information: Purchase details, payment status, transaction references and donation records.
- Website usage information: IP address, browser and device details, pages visited and website interactions, where collected.
- Communication records: Messages and enquiries shared through email, website forms, WhatsApp or other communication channels.
3. How We Use Your Information
We use your information to:
- Respond to enquiries and provide support.
- Process purchases, registrations, applications and donations.
- Provide access to courses, programme materials and other offerings.
- Share relevant programme updates and reminders.
- Coordinate volunteer activities and Seva initiatives.
- Send promotional communications where permitted by applicable law.
- Improve our website and services.
- Maintain necessary records and meet applicable legal obligations.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences and understand website usage. Analytics tools may also be used to improve our website and offerings.
You can manage cookies through your browser settings. Where required by applicable law, we will obtain consent before using non-essential cookies or tracking technologies.
5. Sharing Your Information
We may share relevant information with trusted third-party service providers, including payment gateways, course delivery platforms, analytics tools, communication services and website providers, where necessary to operate our website and deliver our offerings.
These providers may process your information in accordance with their applicable privacy policies and arrangements with Adiveda.
Payments are processed through third-party payment providers. We do not intend to store complete payment card details or card security codes on our own systems.
We do not sell your personal information to third parties.
6. Data Security and Your Rights
We take reasonable measures to protect your personal information against unauthorised access, loss, misuse or disclosure. However, no method of electronic storage or transmission can be guaranteed to be completely secure.
We retain information for as long as reasonably necessary to provide our services, maintain required records and comply with applicable legal obligations.
Subject to applicable law, you may request access to, correction of or deletion of your personal information, withdraw consent where applicable, or raise a privacy-related concern. You may also opt out of promotional communications at any time.
To make a request, contact us at hello@adiveda.com. Certain records may need to be retained where required by law.
7. Updates and Contact Us
We may update this Privacy Policy to reflect changes in our website, offerings or data-handling practices. The latest version will be published on this page with a revised date. Where required by applicable law, we will provide additional notice or obtain consent.
If you have any questions or concerns regarding this Privacy Policy, please contact:
Adiveda
Email: hello@adiveda.com